Warehouse

£0

Frequently Asked Questions

This Agreement was last modified on 18th february 2016

Shipping Information

What Shipping Methods Are Available?

We can deliver it to your doorstep, or you can get your order in hand through Royal Mail and other top rated delivery service.

How Long Will it Take To Get My Package?

We try to deliver your goods on the same day of your order; however, in some special cases, it might take 3-7 business days for your package to arrive.

How Do I Track My Order?

Once your products are sent, there are two options: 1. Check our email notification sent automatically. 2. Log into your account to see the tracking number.

Do I Need A Account To Place Order?

Yes. The Warehouse does support guest checkout. However, having an account with Warehouse enables us to give you greater service, and the entire account setup process should take no longer than two minutes.

FAQ

What Shipping Methods Are Available?

We can deliver it to your doorstep, or you can get your order in hand through Royal Mail and other top rated delivery service.

How Long Will it Take to Get My Package?

We try to deliver your goods on the same day of your order; however, in some special cases, it might take 3-7 business days for your package to arrive.

How Do I Track My Order?

Once your products are sent, there are two options:
1. Check our email notification sent automatically.
2. Log into your account to see the tracking number

Do I Need An Account to Place Order?

How Should I Contact if I Have Any Queries?

You can email us at info@twuk.co.uk or drop a message through our website.

What Should I Do if an Item is Dysfunctional?

In order to check whether they are actually defective, we require images or video. After confirmation, you can get a refund, have them sent again, or have them added to the subsequent new order.

What Payment Methods Do You Accept?

Direct Bank Transfers, Credit/Debit Cards, PayPal.

Before placing an order, please choose a payment option that suits your needs.